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37

Registration Document 2016

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INGENICO GROUP

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2.1 CSR FOR INGENICO GROUP 38 2.1.1 Commitments 38 2.1.2 Strategy 39 2.1.3 Organization 41 2.2 REPORTING SCOPE AND METHOD 42 2.2.1 General organization of CSR reporting 42 2.2.2 Social reporting 42 2.2.3 Environmental reporting 44 2.3 THE INGENICO GROUP COMMUNITY 45 2.3.1 Introduction 45 2.3.2 A dynamic workforce for a dynamic Group 46 2.3.3 Optimal working conditions 48 2.3.4 Recruitment and talent development 49 2.3.5 Open dialogue with employees and employee organizations 52 2.4 INGENICO GROUP’S CONTRIBUTION TO SOCIETY 53 2.4.1 Introduction 53 2.4.2 Promoting ethical business practices and respect for human rights 53 2.4.3 Data privacy 54 2.4.4 Protecting the health and safety of customers and users 55 2.4.5 Solutions for financial transparency and inclusion 55 2.4.6 Supply chain management 57 2.4.7 Contributing to local development 58 2.4.8 Stakeholder engagement 61 2.5 INGENICO GROUP’S ENVIRONMENTAL APPROACH 64 2.5.1 Environmental Management System 64 2.5.2 Environmental policy 64 2.5.3 Environmental concerns 64 2.5.4 Analysis of greenhouse gas emissions 69 2.5.5 Other environmental commitments 73 2.5.6 Compliance with applicable environmental regulations 74 2.5.7 Employee awareness 74 2.6 REPORT BY THE INDEPENDENT THIRD PARTY, ON THE CONSOLIDATED HUMAN RESOURCES, ENVIRONMENTAL AND SOCIAL INFORMATION INCLUDED IN THE MANAGEMENT REPORT 75

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CORPORATE SOCIAL

RESPONSIBILITY